Several Products. One Sales Team.
For software and IT companies selling more than one product on the phone, Zoom, Google Meet or Microsoft Teams: each product keeps its own bar, and reps get the answer for the product they are selling.
The short answer
For software companies, each product is its own account in Merdial, with its own ideal customer profile, scoring rubric, deal fields and knowledge. Reps get real-time AI assist drawn from the product they are selling, Help me now answers questions from that product’s knowledge, every call is scored, and experiments prove which replies move deals forward.
What gets in the way
Reps mix up the products
A rep who sells three products gives the answer for the wrong one at the worst moment.
Buyers ask hard questions live
A question the rep cannot answer turns a demo into a follow-up email.
Long cycles hide what works
With months between the first call and the signature, nobody can say which reply moved the deal.
How Merdial runs it (Full-cycle or Setting + Closing workspaces, one account per product)
One account per product
Each product has its own ideal customer profile, rubric, deal fields and knowledge, and none of it mixes.
Help me now
One hotkey (Ctrl+Shift+Space) writes an answer from that product’s knowledge. It never states a fact no source says.
Every call scored
Each call is scored against the product’s own rubric, and each rep’s profile names the step where deals stall.
Experiments on real deals
Replies compete on real calls with a 10% control group, judged on advances: Closed Won or a booked next step.
Which plan fits
Pro covers up to 3 products, Max up to 10. Custom has unlimited accounts for a larger catalogue. Free on one seat. Paid plans from $39 per seat a month, monthly, no seat minimum and no annual contract. See pricing.
The push-backs this team hears most
- “We already use someone”They already use a solution or a vendor and do not see enough reason to change.
- “It’d be too big a change”The cost and disruption of switching or adopting feels larger than the benefit.
- “We’re also looking at others”They are actively evaluating alternatives and are testing how this one stacks up; a buying behaviour, not a no.
- “It’s too expensive”Cost is the stated barrier; either real budget absence or a signal that value has not outrun price yet.
Run it on your own calls: $0, one seat, no card.
Get StartedQuestions people ask
Does Help me now make things up?
No. It answers from the account’s knowledge and never states a fact no source says.
Is each product’s knowledge kept apart?
Yes. Knowledge belongs to its account and never mixes with another product’s.
Does it work on Microsoft Teams?
Yes: Teams, Zoom, Google Meet and any dialer or softphone, through the desktop app for Windows and macOS.
Trusted By 10+ Sales Teams
Sell Smarter. Close More.
Merdial learns from your own calls, helps your reps in real time and proves what wins.