Every call, step by step
Every call is scored seconds after hang-up and laid out as a timeline: green where the rep moved on, red where it stalled, with the line that shows why.
Every call is scored seconds after hang-up, and every rep gets a profile: their steps on each call, the one step where they lose the most deals next to your top 25%, and a top performer’s line for it.
Every call is scored seconds after hang-up and laid out as a timeline: green where the rep moved on, red where it stalled, with the line that shows why.
Each rep’s calls are tagged into six steps and compared with your top 25%. Merdial names the step that costs them most and starts a 14-day focus sprint on it.
When a buying signal was followed by a missed ask, the profile shows the exact line and the better move.
FAQ
What sales leaders ask before Merdial starts learning their team.
A manual QA team usually hears about 2% of calls. Merdial scores every call, seconds after hang-up, against the same bar.
Then each rep is measured against their own calls that converted, and the profile says so.
Yes. A rep sees their own page only. Owners and managers see the whole team.
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Merdial learns from your own calls, helps your reps in real time and proves what wins.