Free
$0forever
One rep, nobody listening but you.
Start Free- 1 rep · 1 account
- 5 hours a month, 30 minutes a day
- 1 workspace
- Recordings kept 7 days
Simple Pricing That Grows Rep by Rep.
No seat minimums and no annual contract. You pay for reps who take calls: owners and managers are always free. Every plan runs the same learning engine.
Essential
$39/user/month
Getting started, properly.
Choose Essential- Up to 10 reps · 2 accounts
- 10 hours talk time per rep a month
- 1 workspace
- Recordings kept 30 days
Pro
Most popular$69/user/month
For reps on the phone all day.
Choose Pro- Up to 10 reps · 3 accounts
- 20 hours talk time per rep a month
- 2 workspaces (e.g. setters and closers)
- Recordings kept 90 days
Max
$129/user/month
A managed floor that improves itself.
Choose Max- Up to 25 reps · 10 accounts
- 40 hours talk time per rep a month
- 5 workspaces
- Recordings kept a year
Custom
BPOs, agencies, 26 reps and up.
- Unlimited accounts and workspaces
- 80+ hours talk time per rep
- SSO, custom domain, signed DPA
Every plan includes: Real-time AI assist · Every call scored · Rep profiles · AI lead qualification · Desktop app for any dialer
Yearly is ten months paid over twelve. Need more talk time? Add 10 hours for $49 any time on a paid plan. Cancel any time. Prices exclude tax, added at checkout.
Compare Every Plan
| Free | Essential | Pro | Max | Custom | |
|---|---|---|---|---|---|
| Price per rep, per month | $0 | $39 | $69 | $129 | Custom |
| Billed yearly | $0 | $32.50 | $57.50 | $107.50 | Custom |
| Reps | 1 | Up to 10 | Up to 10 | Up to 25 | 26 and up |
| Accounts | 1 | 2 | 3 | 10 | Unlimited |
| Talk time per rep, per month | 5 hours | 10 hours | 20 hours | 40 hours | 80+ hours |
| Daily limit | 30 minutes | None | None | None | None |
| Workspaces | 1 | 1 | 2 | 5 | Unlimited |
| Recordings kept | 7 days | 30 days | 90 days | A year | By agreement |
| Real-time AI assist | Yes | Yes | Yes | Yes | Yes |
| Every call scored | Yes | Yes | Yes | Yes | Yes |
| Experiments | Yes | Yes | Yes | Yes | Yes |
| AI lead qualification | Yes | Yes | Yes | Yes | Yes |
| SSO, custom domain, signed DPA | No | No | No | No | Yes |
FAQ
Your Questions, Answered
What sales leaders ask before Merdial starts learning their team.
Is the free tier a trial?
No. It is 5 hours of talk time every month, up to 30 minutes a day, with every call scored and real-time AI assist on every call. It does not expire and it does not ask for a card.
Who counts as a seat?
Reps who take calls. Owners and managers are always free, and there is no seat minimum on any paid plan.
What if a rep runs out of talk time?
Add 10 hours for $49 at any time on a paid plan.
How does yearly billing work?
Yearly is ten months paid over twelve, so two months are free. Prices exclude tax, which is added at checkout.
Can I cancel?
Yes, at any time. There is no annual contract on monthly plans.
Do you offer refunds?
A refund is given when a bug stops you using Merdial and we cannot fix it, of the amount Merdial received. VAT and sales tax are not refunded. Billing mistakes are always corrected. See the refund policy for the detail.
Trusted By 10+ Sales Teams
Sell Smarter. Close More.
Merdial learns from your own calls, helps your reps in real time and proves what wins.