Start at one seat and $0

Every competitor in this category has a minimum you have to clear before you can buy anything. Merdial starts free, on one seat, with every call scored and live coaching — and yearly billing is ten months paid over twelve.

Start Free Compare with competitors

$0Free plan, no card
1 seatMinimum to buy
10 hFree talk time every month

Free

$0forever

1 seat · 1 account
10 hours talk time a month
Every call scored

Solo

$39/month

1 seat · 2 accounts
20 hours talk time a month
5 GB call storage

Pricing

No minimum seats.No annual contract.

Every competitor in this category has a floor you have to clear before you can buy anything. Merdial starts at one seat.

Free

$0forever

One rep, nobody listening but you.

1 seat · 1 account
10 hours talk time a month
Every call scored
Live in-call coaching

Start Free

Solo

$39/month

The full engine, on one seat.

1 seat · 2 accounts
20 hours talk time a month
5 GB call storage
60 minutes of talk time a day

Choose Solo

Team

$59/user/month

A floor that coaches itself.

3–10 seats · 4 accounts
40 hours talk time, no daily cap
Live Calls, Coaching, Leaderboard
Knowledge Library and Chats

Choose Team

Custom

Quoted

BPOs, agencies, 11 seats and up.

Unlimited seats and accounts
Talk time to your volume
Custom domain and branded login
SSO and a signed DPA

Talk to Us

Yearly is ten months paid over twelve. Cancel any time.

How Merdial compares to Gong, Balto and Cresta

Every plan, in detail

What each plan includes

Feature	Free	Solo	Team	Custom
Price	$0	$39/month	$59/user/month	Quoted
Billed yearly	—	$32/month	$49/user/month	Quoted
Seats	1	1	3–10	11+
Accounts	1	2	4	Unlimited
Talk time	10 h/month	20 h/month	40 h/month	To your volume
Daily cap	30 min	60 min	120 min, team-wide	None
Call storage	512 MB	5 GB	20 GB	Negotiated
Every call scored	Yes	Yes	Yes	Yes
Live in-call coaching	Yes	Yes	Yes	Yes
Objection library and Memory	Yes	Yes	Yes	Yes
Review Queue and leads	Yes	Yes	Yes	Yes
Live Calls: listen in and whisper	No	No	Yes	Yes
Coaching Queue, Performance, Leaderboard	No	No	Yes	Yes
Knowledge Library and Chats	No	No	Yes	Yes
Client portal	No	No	No	Yes
Custom domain, branded login, SSO	No	No	No	Yes
Signed DPA	No	No	No	Yes
How to buy	Sign up	Checkout	Checkout	Book a call

Yearly is ten months paid over twelve. Polar Software, Inc. is the merchant of record and handles payment, invoices and sales tax.

On every plan

What even the free plan includes

Coverage100%
Every call scored against your own rubric, about four seconds after hang-up.
Live~300ms
The reply that worked before, on screen while the prospect is still talking.
PrivacyRedacted
Card numbers and identifiers removed before any generative model reads a call.
ControlHuman-approved
Leads and learnings wait for a person. The AI never approves anything alone.

FAQ

Straight answers

Is the free plan a trial?

No. Free is 10 hours of talk time every month on one seat, with every call scored, live in-call coaching and the objection library. It does not expire and it does not ask for a card.

Can I pay yearly?

Yes. Yearly is ten months paid over twelve: Solo works out at $32 a month and Team at $49 per user a month.

Is there a seat minimum?

Free and Solo are one seat. Team is sold for 3 to 10 seats. From 11 seats, Custom is quoted to your volume.

Is there an annual contract?

No. Monthly plans can be cancelled at any time. Refunds follow the Refund Policy at merdial.com/docs/refund-policy.

Who handles billing?

Polar Software, Inc. is the merchant of record: it sells the subscription, takes payment and issues invoices, and Merdial supplies the software.

What happens to card numbers said out loud on a call?

They are stripped, along with other personal identifiers, before the transcript reaches any generative model. That redaction is not optional and cannot be turned off to simplify a prompt.

Keep reading