Book more solar appointments
Solar setters hear “I rent”, “I need to ask my spouse” and “it’s too expensive” dozens of times a day. Merdial recognises each one as it is said, shows the reply that has booked before, and scores every call against the appointment standard you set.
- ~300msObjection to answer
- 100%Calls scored, not sampled
- 1 seatMinimum to buy
For solar, a call’s job is usually a qualified appointment: a homeowner, a suitable roof, a real energy bill and both decision makers available. Merdial checks each call against exactly the criteria you write, so the appointments your closers drive to are the ones that were qualified on the phone.
- Owns the homeYes
- Monthly energy bill$210
- RoofSouth-facing
- Both decision makersNot yet
Your appointment standard, on every call.
Only appointments worth driving to
- Write your appointment criteria once: homeowner, roof, bill, both decision makers
- Every call is checked against them, with the reason for the verdict
- A reviewer approves the appointment before it reaches a closer
“Been with them about three years now.”
Long incumbent tenure — the prospect is signalling inertia, not satisfaction.
Ask what their last audit flagged. Three years is long enough for the contract to have drifted from what they actually need.
Heard on 14 calls · booked on 9
The reply that booked
- New setters get the floor’s best answers from their first shift
- Replies are proposed from your own calls and approved by a manager
- Every call is scored, so you can see which openers actually book
The objections solar setters hear every day
Editorial examples to show the idea. Your Merdial library is built from your own calls and approved by your own team.
- Objection
“I rent.”
Usually a disqualifier.
Reply shapeConfirm it politely and ask whether the owner lives there — do not book an appointment that cannot close.
- Objection
“I need to talk to my spouse.”
A decision maker is missing.
Reply shapeBook a time when both can be there, rather than a one-sided appointment.
- Objection
“Solar is too expensive.”
Often system price confused with monthly cost.
Reply shapeAsk what they pay on their energy bill today before talking about the system.
- Objection
“Solar companies call me all the time.”
Fatigue.
Reply shapeAcknowledge it, and say in one sentence what makes this call different.
Straight answers
Can Merdial check appointment criteria like home ownership?
Yes. You write the criteria for the account — home ownership, bill size, roof, decision makers, anything your closers need — and every call is checked against them.
Does Merdial work with my dialler?
Yes. The Merdial desktop app for Windows 10+ and macOS 14.2+ captures the call audio on your computer — any dialler, softphone or meeting app — so it works beside whatever you already use, with no webhook or API key to set up.
Does the AI approve leads by itself?
No. It scores the call, fills in the lead form from the conversation and puts it in a queue. A person approves it, and disagreements between that person and the AI are what the system learns from.
Related
- FeaturesObjection handlingThe objections your prospects keep raising, the replies that booked, and a human approval before any of it goes live.
- FeaturesLead qualificationEvery call checked against your ideal customer profile, with the lead form filled in from the conversation.
- SolutionsInsurance salesLive replies to “I’m already covered”, every call scored, and card numbers redacted before AI.
