Recruiters who win the call
Whether it is a business development call to a hiring manager or a first call with a candidate, recruitment calls turn on a few objections. Merdial shows the reply that worked while they are still talking, and scores every call against your standard.
- ~300msObjection to answer
- 100%Calls scored, not sampled
- 1 seatMinimum to buy
Recruiters sell twice — to clients and to candidates — and both conversations happen on the phone. Merdial coaches each call live and scores it against a rubric you write for that kind of call, so business development and candidate screening each have their own standard.
- Right to work confirmedYes
- Salary expectationIn range
- Notice period1 month
- Open to hybridNo
Your client’s requirements, checked on the call.
A standard for each one
- Business development and candidate calls can be separate accounts with separate rubrics
- A candidate screen checks what your client asked for
- A business development call checks for the role, the pain and a next step
“Been with them about three years now.”
Long incumbent tenure — the prospect is signalling inertia, not satisfaction.
Ask what their last audit flagged. Three years is long enough for the contract to have drifted from what they actually need.
Heard on 14 calls · booked on 9
Past “we don’t use agencies”
- The reply your best consultant uses, on every consultant’s screen
- Replies are proposed from your own calls and approved before they go live
- Every call scored about four seconds after hang-up
What clients and candidates say
Editorial examples to show the idea. Your Merdial library is built from your own calls and approved by your own team.
- Objection
“We don’t use agencies.”
A policy, until a role stays open.
Reply shapeAsk about the hardest role to fill right now.
- Objection
“Your fee is too high.”
Cost compared with a hire, not with a vacancy.
Reply shapeAsk what the empty seat is costing each week it stays open.
- Objection
“We have a preferred supplier list.”
A process, not a closed door.
Reply shapeAsk how agencies get onto it and when it is next reviewed.
- Objection
“I’m happy where I am.”
A candidate who is not looking — yet.
Reply shapeAsk what would have to change for them to consider a move.
Straight answers
Can candidate calls and client calls be scored differently?
Yes. Each account has its own rubric and lead form, so you can run business development and candidate screening as separate standards in one workspace.
Does Merdial work with my dialler?
Yes. The Merdial desktop app for Windows 10+ and macOS 14.2+ captures the call audio on your computer — any dialler, softphone or meeting app — so it works beside whatever you already use, with no webhook or API key to set up.
What happens to card numbers said out loud on a call?
They are stripped, along with other personal identifiers, before the transcript reaches any generative model. That redaction is not optional and cannot be turned off to simplify a prompt.
Related
- FeaturesLead qualificationEvery call checked against your ideal customer profile, with the lead form filled in from the conversation.
- FeaturesObjection handlingThe objections your prospects keep raising, the replies that booked, and a human approval before any of it goes live.
- SolutionsLead-gen agenciesA separate qualification standard per client, enforced on every call, with clients seeing only approved leads.
