The Gong alternative for small teams

Gong is built for revenue teams that can clear a roughly 15-seat minimum, a platform fee and an annual prepaid contract. Merdial scores and coaches every call from one seat and $0, month to month — and is honest about what it does not do.

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1 seatMinimum to buy
$0Free plan, no card
~300msObjection to answer

Side by sideMerdialGong

Minimum1 seat~15 seats

Entry price$0, then $39~$1,400/seat/year + $5k–$50k platform fee

ContractMonthlyAnnual

Live coachingEvery tierPost-call

Minimum to buy1 seat

The short answer

Choose Gong if you want a mature post-call analysis platform and can buy 15 or more seats on an annual prepaid contract. Choose Merdial if you want live coaching during the call and every call scored — on any dialler, Zoom, Teams or Google Meet — with no seat minimum and no annual commitment.

Side by side

Merdial and Gong, compared

Feature	Merdial	Gong
Entry price	$0, then $39/month	~$1,400/seat/year + $5k–$50k platform fee
Minimum to buy	1 seat	~15 seats
Contract	Monthly, cancel any time	Annual, prepaid
Live in-call coaching	Yes, on every tier	Post-call analysis
What a call produces	An approved lead	Post-call insight
Captures diallers, Zoom, Teams and Meet	Yes	Yes
Scorecard	Per account — each client its own	Company-wide

Competitor figures were researched on 6 September 2026 from published pricing pages, marketplace listings and buyer-reported contract data. Vendors in this category mostly do not publish list prices, so several are ranges — check with the vendor before you decide.

Which to choose

An honest answer

Choose Merdial if

You are a team of 1 to 10, or want to start with one seat
You want the answer on screen while the prospect is still talking
Each client or campaign needs its own definition of qualified
You want to pay monthly, with no annual contract

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Choose Gong if

You want a mature post-call analysis platform
You can commit to 15+ seats on an annual prepaid contract
Your security team needs a SOC 2 report today

FAQ

Straight answers

Is Merdial cheaper than Gong?

For most small teams, yes. Merdial is $0 on one seat, $39 a month for Solo and $59 per user a month for Team, month to month. Gong is typically ~$1,400/seat/year + $5k–$50k platform fee with a minimum of ~15 seats.

Can Merdial replace Gong?

For live coaching and scoring every sales call — on any dialler, Zoom, Teams or Google Meet — yes, for teams of any size. If your security review needs a SOC 2 report today, Gong is the safer buy: Merdial does not have one yet.

Does Merdial work on Zoom, Microsoft Teams and Google Meet calls?

Yes. Merdial captures the call wherever it happens — a dialler, a softphone, Zoom, Microsoft Teams or Google Meet — and transcribes, coaches and scores it the same way.

Is the free plan a trial?

No. Free is 10 hours of talk time every month on one seat, with every call scored, live in-call coaching and the objection library. It does not expire and it does not ask for a card.

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