The Chorus alternative that coaches live
Chorus, part of ZoomInfo, analyses calls after they end and sells annually from about 10 to 25 seats. Merdial coaches on the call, scores every call against your own rubric, and starts free on one seat.
- 1 seatMinimum to buy
- $0Free plan, no card
- ~300msObjection to answer
Choose Chorus if your team already lives in ZoomInfo and post-call insight is what you need. Choose Merdial if you want the answer on screen while the prospect is still talking — on any dialler, Zoom, Teams or Google Meet — and want to start with one seat and no annual contract.
Merdial and Chorus, compared
| Feature | Merdial | Chorus |
|---|---|---|
| Entry price | $0, then $39/month | $1,000–$1,800/seat/year |
| Minimum to buy | 1 seat | 10–25 seats |
| Contract | Monthly, cancel any time | Annual |
| Live in-call coaching | Yes, on every tier | Post-call analysis |
| What a call produces | An approved lead | Insight |
| Captures diallers, Zoom, Teams and Meet | Yes | Yes |
| Scorecard | Per account — each client its own | Company-wide |
Competitor figures were researched on 6 September 2026 from published pricing pages, marketplace listings and buyer-reported contract data. Vendors in this category mostly do not publish list prices, so several are ranges — check with the vendor before you decide.
An honest answer
- You are a team of 1 to 10, or want to start with one seat
- You want the answer on screen while the prospect is still talking
- Each client or campaign needs its own definition of qualified
- You want to pay monthly, with no annual contract
- You already buy ZoomInfo and want it in the same contract
- Post-call insight is enough and you have 10+ seats
- Your security team needs a SOC 2 report today
Straight answers
Is Merdial cheaper than Chorus?
For most small teams, yes. Merdial is $0 on one seat, $39 a month for Solo and $59 per user a month for Team, month to month. Chorus is typically $1,000–$1,800/seat/year with a minimum of 10–25 seats.
Can Merdial replace Chorus?
For live coaching and scoring every sales call — on any dialler, Zoom, Teams or Google Meet — yes, for teams of any size. If your security review needs a SOC 2 report today, Chorus is the safer buy: Merdial does not have one yet.
Does Merdial work on Zoom, Microsoft Teams and Google Meet calls?
Yes. Merdial captures the call wherever it happens — a dialler, a softphone, Zoom, Microsoft Teams or Google Meet — and transcribes, coaches and scores it the same way.
Is the free plan a trial?
No. Free is 10 hours of talk time every month on one seat, with every call scored, live in-call coaching and the objection library. It does not expire and it does not ask for a card.
Related
- CompareCompareMerdial against Gong, Chorus, Balto, Cresta and Observe.AI, honestly.
- FeaturesReal-time coachingThe answer that closed before, on screen about 300 ms after the prospect objects — on any dialler.
- PricingPricingFree on one seat, Solo at $39 a month, Team at $59 per user, Custom for 11+ seats.
